Our Terms

General terms and conditions of the company Silberregen.eu

§1 Applicability to entrepreneurs and definitions of terms (1) The following general terms and conditions apply to all deliveries between us and a consumer in the version valid at the time of the order.

A consumer is any natural person who concludes a legal transaction for purposes that are predominantly neither commercial nor self-employed (§ 13 BGB).

§2 Conclusion of a contract, storage of the text of the contract (1) The following regulations on the conclusion of the contract apply to orders via our online shop https://silberregen-shop.com/.

(2) If the contract is concluded, the contract comes with it

Silberregen.eu
Mohsgasse 16-18 1/1
A-1030 Vienna
506234m
Magistrate of the City of Vienna

conditions.

(3) The presentation of the goods in our online shop does not represent a legally binding contract offer on our part, but is only a non-binding invitation to the consumer to order goods. By ordering the desired goods, the consumer makes a binding offer to conclude a purchase contract.
(4) When an order is received in our online shop, the following regulations apply: The consumer submits a binding contract offer by successfully going through the ordering procedure provided in our online shop.

The order is made in the following steps:

1) Selection of the desired goods
2) Confirm by clicking the "Add to shopping cart" button
3) Checking the information in the shopping cart
4) Click on the "Checkout" button
5) Registration in the online shop after registering and entering the registration details (e-mail address and password) or ordering as a guest.
6) Enter the delivery address and the desired payment method
7) Binding dispatch of the order by clicking on the button "order with costs" or "buy". Before the binding dispatch of the order, the consumer can return the order by pressing the "back" button in the internet browser he is using after checking his details go to the website on which the customer's details are recorded and correct input errors or cancel the ordering process by closing the internet browser. We immediately confirm receipt of the order by an automatically generated e-mail ("order confirmation"). With this we accept your offer.

(5) Saving the text of the contract when ordering via our online shop: We save the text of the contract and send you the order data and our general terms and conditions by email. You can also view the terms and conditions at any time at https://silberregen-shop.com/pages/unsere-agb. You can view your past orders in our customer area under My Account -> My Orders.

§3 Prices, shipping costs, payment, due date (1) The prices quoted do not include statutory sales tax - sales tax exempt - small business owners according to § 6 paragraph 1 Z 27 UStG but all other price components. In addition, there are any shipping costs.

(2) The consumer has the option of paying by PayPal, credit card (Visa, Mastercard).

§4 Delivery (1) Unless we have clearly stated otherwise in the product description, all of the items we offer are ready for immediate dispatch. Delivery takes place within 5 working days at the latest. The period for delivery begins in the event of payment in advance on the day after the payment order to the bank commissioned with the transfer and for all other payment methods on the day after the conclusion of the contract. If the deadline falls on a Saturday, Sunday or public holiday at the place of delivery, the deadline ends on the next working day.

(2) The risk of accidental loss and accidental deterioration of the item sold is only transferred to the buyer when the item is handed over to the buyer, even in the case of mail-order sales.

§5 Retention of title We reserve title to the goods until the purchase price has been paid in full.

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§6 Right of withdrawal of the customer as a consumer:Right of Withdrawal

Consumers are entitled to a right of withdrawal according to the following stipulations, whereby a consumer is any natural person who concludes a legal transaction for purposes that can predominantly neither be attributed to their commercial nor their self-employed professional activity:

Right of withdrawal
right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.

The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier took possession of the goods.

In order to exercise your right of withdrawal, you must inform us
Silberregen.eu
Mohsgasse 16-18 1/1
A-1030 Vienna
E-mail silberregen-jewellery@gmx.at by means of a clear statement (e.g. a letter sent by post, fax or e-mail) of your decision to withdraw from this contract. You can use the attached withdrawal form for this, but it is not mandatory.

Consequences of revocation

If you revoke this contract, we have paid you all payments that we have received from you, including the delivery costs (except for the additional costs resulting from the fact that you have chosen a different type of delivery than the cheapest standard delivery offered by us have), immediately and at the latest within fourteen days from the day on which we received the notification of your cancellation of this contract. For this repayment, we use the same means of payment that you used in the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged fees for this repayment.

We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier.

You must return or hand over the goods to us immediately and in any event no later than fourteen days from the day on which you inform us of the cancellation of this contract. The deadline is met if you send back the goods before the period of fourteen days has expired.

You bear the direct costs of returning the goods.

End of revocation

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§7 Cancellation form

Cancellation form (If you want to cancel the contract, please fill out this form and send it back.)
At :
Silberregen.eu
Mohsgasse 16-18 1/1
A-1030 Vienna
Email silberregen-jewellery@gmx.at

I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)

_____________________________________________________

Ordered on (*)/received on (*)

__________________

Name of consumer(s)

_____________________________________________________

Address of consumer(s)

_____________________________________________________

Signature of consumer(s) (only if notification is on paper)

__________________

date

__________________

(*) Delete where not applicable.

§8 WarrantyThe statutory warranty regulations apply.

§9 Contract languageThe contract language is exclusively German.

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§10 Customer ServiceOur customer service for questions, complaints and objections is at your disposal

Telephone: +436604348420
Email: silberregen-jewellery@gmx.atto disposal.

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Status of the General Terms and Conditions June 2019

Free terms and conditions created by agb.de