right of withdrawal

§6 Right of withdrawal of the customer as a consumer:Right of Withdrawal

Consumers are entitled to a right of withdrawal according to the following stipulations, whereby a consumer is any natural person who concludes a legal transaction for purposes that can predominantly neither be attributed to their commercial nor their self-employed professional activity: 

Right of withdrawal
right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason. 

The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier took possession of the goods. 

In order to exercise your right of withdrawal, you must inform us
Silberregen.eu
Mohsgasse 16-18 1/1
A-1030 Vienna
E-mail silberregen-jewellery@gmx.at by means of a clear statement (e.g. a letter sent by post, fax or e-mail) of your decision to withdraw from this contract. You can use the attached withdrawal form for this, but it is not mandatory. 

Consequences of revocation

If you revoke this contract, we have paid you all payments that we have received from you, including the delivery costs (except for the additional costs resulting from the fact that you have chosen a different type of delivery than the cheapest standard delivery offered by us have), immediately and at the latest within fourteen days from the day on which we received the notification of your cancellation of this contract. For this repayment, we use the same means of payment that you used in the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged fees for this repayment.

We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier.

You must return or hand over the goods to us immediately and in any event no later than fourteen days from the day on which you inform us of the cancellation of this contract. The deadline is met if you send back the goods before the period of fourteen days has expired. 

You bear the direct costs of returning the goods.

End of revocation

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§7 Cancellation form

Cancellation form (If you want to cancel the contract, please fill out this form and send it back.)
At :
Silberregen.eu
Mohsgasse 16-18 1/1
A-1030 Vienna
Email silberregen-jewellery@gmx.at

I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)

_____________________________________________________

Ordered on (*)/received on (*)

__________________

Name of consumer(s)

_____________________________________________________

Address of consumer(s)

_____________________________________________________

Signature of consumer(s) (only if notification is on paper)

__________________

date

__________________

(*) Delete where not applicable.

§8 WarrantyThe statutory warranty regulations apply.

§9 Contract languageThe contract language is exclusively German.

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§10 Customer ServiceOur customer service for questions, complaints and objections is at your disposal

Telephone: +436604348420
Email: silberregen-jewellery@gmx.at

to disposal.

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